Not resolved

Its is stated no risk, free cancellation within 24 hours, but when I want to cancel due to the booking was unsuccessful (the reason given is bank decline, but my bank said there is no attempt of the said transaction and there is no rejection at all in the system record).

I spoke to the help desk and if I want to maintain the booking the fare already go up 25%, if I want to cancel have to pay cancellation usd101.

So I feel like cheated because they show you cheap fare to attract your booking but unable to get at this fare and then you have to top up.

I was first time to use this website and will be the last

Product or Service Mentioned: Smartfares Flight Booking.

Reason of review: Problems with payment.

Monetary Loss: $54.

Preferred solution: Let the company propose a solution.

Smartfares Cons: Offer attractive but false fares.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment