Toronto, Ontario
Not resolved

Worst Customer Service ever!

Booked my flight on 8 March and they charged me on the same day. Didn't got my confirmation number or PRN in 24 hours.

Have to make 2 call to get the confirmation number. After few days on March 16 my flight schedule was changed and connecting flight was cancelled. They didn't gave any information and I was not aware of that. I contacted them back and they gave me option for other schedule I accepted it even it was not convenient for me.

It's been almost 3 days and it is 21 March still not having confirmed flight. They got money on March 8 but they are not able to give me ticket confirmation till March 21 and I am flying on April 8,2019.

So don't waste your time and money with this firm. I have to waste everyday 2 hours since 8 March dealing with rude customer care.

Guys advice to you pay 50$ more and fly without any hassle.

Product or Service Mentioned: Smartfares Flight Booking.

Reason of review: Pricing issue.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment