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Summary of Smartfares Customer Service Calls

20 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:21 AVG CALL DURATION
11% ISSUES RESOLVED

Customers Contact Smartfares to Ask about:

Payments and Charges:

  • “Change my payment method”

Other:

  • “Flight”
  • “Check on fair prices from Jackson Mississippi to Dallas Texas”
  • “Reschedule”

About Smartfares

Top 5 Smartfares Services

Flight Booking

Top 5 Likes about Smartfares

Low prices, Initial website that turned out to offer false fares

Top 5 Dislikes about Smartfares

Sent fake confirmation email

Top 5 Related Companies

Lbf Travel, Travelation

Summary

SmartFares specializes in travel reservation solutions. The company was founded in 2006. Its headquarters is based in San Diego, California, USA. SmartFares offers an opportunity to reserve different travel products online. There are web tools designed to help customers to choose destination, dates, number of adults and children, as well as trip types. The company works with individuals and businesses from all over the world. SmartFares takes service fees for tickets purchasing. The company offers coupons and promo codes with discounts. It has an affiliate program for partners and website owners. Available payment options are Visa, MasterCard, American Express, Discover, and Diners Club.

Smartfares reviews and complaints

Smartfares is ranked 139 out of 561 in Travel Agencies category

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Smartfares Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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