Contact Information

Smartfares Phone Numbers

Toll-Free Number:

  • (877) 245-3755 Toll free

24/7 Assistance:

  • (877) 250-6329

Call Center:

  • (858) 256-7201 International
  • (877) 245-3755 Toll free
  • (858) 223-1141
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Corporate Office Address:

Smartfares.com
4545 Murphy Canyon Road
San Diego, California 92123
United States

Other Info:

HOURS OF OPERATION
Call us 24 hours a day, 7 days a week. We are open on all holidays.

Help in Social Networks:

Summary of Smartfares Customer Service Calls

43 TOTAL
CALLS
74% SUCCESSFUL
CONNECTIONS
03:13 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Smartfares to Ask about:

Request for Information Question:

  • “Check my ticket for travel for 28th August”
  • “Confirmation tickets”
  • “Check my ticket”

Payments and Charges Question:

  • “Why was we charge a resort fee of 180 per room” , Review # 1658203
  • “Pas recu de billet pour mon vol d aujourd *** je demande le remboursement” , Review # 1534755
  • “Change my payment method”

Other Question:

  • “Call”
  • “Flight Schedule Change booking U6IKNO”
  • “To get flight fates” , Review # 1447368

Smartfares Rating Stats

1.4 out of 5 stars
based on 16 reviews
See all 27 reviews

Rating trend

About

Smartfares Terms of Service
Thank The Client of Smartfares for visiting the SmartFares website, www.smartfares.com. These Terms of Use apply to The Client's access to and use of this website (the "Travel Site"), and all travel related products, services and content. This is a legal agreement between The User and SmartFares and its subsidiaries and affiliates ("SmartFares") and should be read carefully by accessing the travel site, The Client are indicating The Customer's acceptance of these terms of use. The User of company services agree that any dispute with respect to these terms of use or the travel site will be resolved in San Diego, California, regardless of The Customer's residence or place of business. SmartFares may at any time modify (a) the Travel Site, including eliminating or discontinuing any content on or feature of the Travel Site, (b) any fees or charges for use of the Travel Site, and (c) these Terms of Use.
Smartfares Privacy Policy
This document defines the policies and practices that SmartFares.com (""SmartFares"") uses to protect The User's personal information. Company's goal is to protect all the information that The Client of Smartfares provide Website whenever The User of company services contact Smartfares or use this web site (""Site""). SmartFares may update this Privacy Policy at any time in the future. The User of company services can check when this Privacy Policy was last revised by referring to the ""Last Updated"" legend at the top of the page. Any changes to Company's Privacy Policy will become effective upon positing of the revised Privacy Policy. This includes information that can identify The Client including The Client's first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date), (personal information).
Smartfares FAQ
Most airlines allow Website to make a change on the Dates and time of a reservation. Most airlines allow Website to make a change on the Departure and arrival airports of a reservation. Names on a Reservation can never be changed or altered for any reason. Smartfares's' Customer Service Team is available 24x7, 365 Days. The Client may also email The Client's questions/ comments/ concerns to customerservice@smartfares.com . A child below the age of 18 travelling alone is considered an Unaccompanied Minor. Every airline has established their own rules and regulations regarding the reservations of unaccompanied minors. The Customer may also visit the airlines website for assistance. The Airline inventory changes frequently and thus airfares keep fluctuating. There is a possibility that from the time that The User of company services initially select a flight option until the time The User of Website confirm the reservation there is a revision in the fares and The Client of Smartfares may face difficulty in completing The Client's reservation.
Top Smartfares Services

Flight Booking, Customer Care

Smartfares Pros and Cons

Pros: Low prices, Initial website that turned out to offer false fares

Cons: Sent fake confirmation email, Offer attractive but false fares, Fraud company that abuse people needs, Fake fares, Extremely bad

Related Companies

LBF Travel, Travelation

Summary

SmartFares specializes in travel reservation solutions. The company was founded in 2006. Its headquarters is based in San Diego, California, USA. SmartFares offers an opportunity to reserve different travel products online. There are web tools designed to help customers to choose destination, dates, number of adults and children, as well as trip types. The company works with individuals and businesses from all over the world. SmartFares takes service fees for tickets purchasing. The company offers coupons and promo codes with discounts. It has an affiliate program for partners and website owners. Available payment options are Visa, MasterCard, American Express, Discover, and Diners Club.

Smartfares reviews and complaints

Smartfares is ranked 129 out of 682 in Travel Agencies category

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Smartfares Stats

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Number of Calls

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